Privacy Policy

Effective Date: Jan 1, 2025

The Automation Toolbox (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our software product and associated services designed for industrial control systems.

1. Information We Collect

a. Information You Provide

• Account Information: We collect your name, email, organization, and login details when you register.
• Support Requests: We collect issue-related information when you contact support.

b. Automatically Collected Information

• Telemetry and Diagnostics: With consent, we collect anonymized usage and performance data.
• Device Information: We collect system and platform details.

c. Industrial Data

Project Files and Logic: We do not access your project files unless you provide them for support.

2. How We Use Your Information

• To maintain and improve our software.
• To communicate updates and fix issues.
• To provide customer support.
• To analyze performance (anonymously).
• To comply with legal obligations.

3. Sharing of Information

We do not sell or rent personal information. We may share information with:

• Service Providers: Under strict confidentiality.
• Legal Obligations: When required by law or safety concerns.
• Business Transfers: In mergers or acquisitions.

4. Data Security

We apply industry-standard security, but no system is 100% secure.

5. Your Rights and Choices

• Update your account information.
• Request data deletion (where applicable).
• Opt out of telemetry via app settings.

6. Data Retention

We retain data only as long as necessary unless legally required to retain longer.

7. International Data Transfers

Your data may be transferred internationally with safeguards in place.

8. Children’s Privacy

We do not knowingly collect data from children under 16.

9. Changes to This Policy

We may update this policy. Material changes will be announced via app or website.

10. Contact Us

For questions or concerns, contact us at: